Shipping Policy
we ship to most countries around the world with some exceptions. We will notify you if your country is on the restricted shipping list,and you can not perform any phurchase in our website . Orders will be shipped withEMS Worldwild Express for your single purchase on our website.For quantity order , you'd better to email us ! Your order will ship from our warehouse within 2-4 business days(out of shipping days )if your product is in stock and in 2 - 8 weeks, if product is not currently in stock. When your shipment is ready, we will use defaultEMS Worldwide Express to ship the items to you . The site will calculate your shipping cost based on the weight of the items you have selected to purchase. Handling fees are included in the shipping line for each order. If you want to purchase many of products of us and you decide to group items into as few shipments as possible, you'll be charged for one regular per-shipment fee(much cheaper than EMS).Usually , We'll pick a effective and economical shippment method for you , unless you have your own appointment. In this case ,do not place an order until contact us! We also accept wholesale , for any wholesale information please inquire , we will give you a very competitive price !
Return Policy
We consider long term cooperation ,So at our website your satisfaction is 100% guaranteed. If for any reason you are not satisfied with your purchase. you may return the unused portion of the product for a full refund of the purchase price of the product (original shipping charges are not refunded). The product can be returned within 30 days of the purchase date . When returning the product please include a copy of your invoice(you can print them in you account center in our website or in the order confirmation email), the reason for the return. 1. Any refund or credit for exchange will be based on the value of the merchandise at the time of purchase. Shipping and Handling fees are not subject to refund unless the merchandise is defective or we shipped an incorrect item.
2. All refunds are applied to the individual customer account unless otherwise specified by Sales Manager or Accounting Department.
3. Any form of reimbursement is consistent with the original method of payment. |